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Whether you're ready to connect, need to pay your account, or looking to join our growing team — everything you need is right here.

Phone
012 941 8888
Mon–Fri · 08:00–17:00 SAST
Email
admin@ugnt.co.za
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Monument Park
Pretoria
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Our Services

Apply for a Service

Select the service you'd like to apply for. Our team will verify your details and confirm availability within 48 hours.

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Home · Up to 1 Gbps
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Applying for: Residential Fibre
Service Application

Application Form

Required Documents *
Consents
Confirmation *
Consent to Process Personal Information *
(POPIA Compliance)
  • My information is being collected for the purpose of client onboarding and service delivery.
  • It will be stored securely and only accessed by authorized personnel.
  • I have the right to request access to, correction or deletion of my personal data at any time.

✓   Your application has been submitted. We'll verify availability at your address and contact you within 48 hours.

A coverage check will be conducted at your address. Availability is not guaranteed until confirmed by our provisioning team.

Join the Team

Open Positions

We're building the network of the future. Come build it with us.

Full-timeMonument Park, Pretoria
Telecommunications & ICT Technician
Plan, install, maintain and service fibre, wireless, CCTV, networking and IT hardware for our clients. Fibre splicing, IP networking (DHCP/DNS/VLANs) and working-at-heights experience required. 3-month probation applies.
Field Operations On-site
Company: UGN Business · Type: Full-Time · Probation: 3-month probation period applies
Salary: Market related, based on experience & negotiable · Closing Date: 30 September 2026

About the Role

UGN is seeking an experienced Telecommunications & ICT Technician to plan, install, maintain, and service telecom and electronic solutions, including fibre, wireless, CCTV, networking, and IT hardware. The ideal candidate ensures all work is completed to a high standard, on time, and within budget, while maintaining excellent client communication and compliance with company policy.

Key Responsibilities

  • Plan, design, and implement technical solutions for clients.
  • Install, configure, and maintain telecom and ICT equipment (fibre, wireless links, CCTV, structured cabling, network hardware, etc).
  • Terminate and test fibre optic and copper cabling (splicing, OTDR/power meter testing, etc).
  • Configure and troubleshoot routers, switches, access points, and basic IP networking (DHCP, DNS, VLANs, routing).
  • Diagnose and troubleshoot network, connectivity, and hardware faults on-site and remotely.
  • Plan and execute site work efficiently and safely, including work at heights.
  • Communicate with clients and management to ensure satisfaction and clear progress updates.
  • Supervise and coordinate junior technicians or subcontractors where required.
  • Log, update, and manage client and job information using our network control platform.
  • Complete and submit job cards, site reports, and other documentation accurately and on time.
  • Maintain and account for company tools, equipment, vehicle and stock.
  • Participate in an on-call/standby roster and respond to after-hours callouts when required.
  • Adhere to company policies, OHS Act requirements, and safety standards at all times.
  • Handle client and network data responsibly and in line with POPIA and RICA requirements.

Requirements

  • Matric (required); relevant technical/ICT qualification preferred.
  • Minimum 2 years' experience in ICT, electronics, or telecommunications.
  • Practical experience with fibre installation and termination, wireless point-to-point/point-to-multipoint links, and CCTV/IP camera systems.
  • Working knowledge of IP networking fundamentals (TCP/IP, DHCP, DNS, VLANs, basic radio router/switch configuration).
  • Proficiency in MS Office and general technical hardware setup.
  • Experience with or willingness to learn our network control platform (advantageous if already familiar).
  • South African citizen or valid work permit.
  • Fluent in English (spoken and written) and Afrikaans given the local client base.
  • Own reliable transport to and from work.
  • Valid driver's license (Code B minimum) and clean criminal record.
  • Willingness to undergo a background/reference check as part of the hiring process.
  • Comfortable working at heights, outdoors, and in confined or varied site conditions; able to lift and carry equipment (ladders, tools, cabling reels).
  • Own smartphone for job card updates, network control platform access, and standby contactability.
  • A+, N+, or CCNA certification, and MikroTik Certified Network Associate (MTCNA) — advantageous.
  • Working at Heights / Fall Arrest certification — advantageous.
  • Basic understanding of health & safety requirements for working at heights and on active sites.

Beneficial (Not Required, But a Plus)

  • Experience in an ISP/WISP environment, particularly FTTH/GPON installations (e.g. Huawei, ZTE ONTs).
  • Familiarity with specific vendor equipment such as Ubiquiti (UniFi/airMAX), MikroTik, Cambium, or Cudy.
  • Fusion splicing experience with common splicer brands.
  • CCTV/NVR platform experience (e.g. Hikvision, Dahua, Uniview) and basic access control or alarm systems knowledge.
  • Structured cabling standards knowledge (e.g. TIA/EIA-568) or BICSI-related training.
  • First Aid Level 1 certification.
  • Experience with backup power systems (UPS, inverters, solar) commonly used to keep sites online during load shedding.
  • Higher-level MikroTik (MTCRE/MTCWE) or Cisco certifications.

Personal Attributes

Reliable, adaptable, detail-oriented, customer-focused, and able to work independently or as part of a team. Physically fit and comfortable working at heights and in varied site conditions. Strong problem-solving ability and calm under pressure during after-hours callouts.

What We Offer

  • Tools, PPE, and safety equipment provided.
  • Company vehicle for site work.
  • Cell phone/data allowance to support on-call duties and network control platform access.
  • Standby/overtime allowance for after-hours callouts.
  • Funded training and certification support (e.g. MikroTik, CCNA, Working at Heights renewal).
  • Opportunity to grow with UGN as the network expands.

To Apply

Send your CV and certified copies of certificates to finance@ugnt.co.za & schalk@ugnt.co.za with the subject line: "ICT Technician Application – [Your Name]", or use the Apply Now button above.

Full-timeMonument Park, Pretoria
Junior Telecommunications & ICT Technician
Support our senior technicians with fibre, wireless, CCTV and IT hardware installs while you build hands-on ICT and networking experience. A great entry point into telecoms for someone eager to learn. 3-month probation applies.
Field Operations On-site
Company: UGN Business · Type: Full-Time · Probation: 3-month probation period applies
Salary: Market related, based on experience & negotiable · Closing Date: 30 September 2026

About the Role

UGN is seeking a motivated Junior Telecommunications & ICT Technician to assist our senior technicians in installing, maintaining, and servicing telecom and electronic solutions, including fibre, wireless, CCTV, networking, and IT hardware. This is an entry-level role for someone eager to build a career in telecoms, working closely with and under the guidance of experienced technicians.

Key Responsibilities

  • Assist senior technicians with installing, configuring, and maintaining telecom and ICT equipment (fibre, wireless links, CCTV, structured cabling, network hardware, etc).
  • Learn and assist with terminating and testing fibre optic and copper cabling (splicing, OTDR/power meter testing, etc) under supervision.
  • Assist with basic configuration and troubleshooting of routers, switches, access points and IP networking (DHCP, DNS, VLANs, routing).
  • Help diagnose and troubleshoot network, connectivity, and hardware faults on-site.
  • Support site work safely and efficiently, including work at heights under supervision.
  • Communicate professionally with clients and management on job progress.
  • Log, update, and manage client and job information using our network control platform.
  • Complete and submit job cards, site reports, and other documentation accurately and on time.
  • Help maintain and account for company tools, equipment, vehicle and stock.
  • Participate in an on-call/standby roster and respond to after-hours callouts when required.
  • Adhere to company policies, OHS Act requirements, and safety standards at all times.
  • Handle client and network data responsibly and in line with POPIA and RICA requirements.

Requirements

  • Matric (required); relevant technical/ICT qualification advantageous.
  • 0–2 years' experience in ICT, electronics, or telecommunications; recent graduates and candidates keen to learn are welcome to apply.
  • Basic understanding of, or strong willingness to learn, fibre installation, wireless links, and CCTV/IP camera systems.
  • Basic understanding of IP networking fundamentals (TCP/IP, DHCP, DNS) — training provided.
  • Proficiency in MS Office and comfort with general technical hardware.
  • Willingness to learn our network control platform.
  • South African citizen or valid work permit.
  • Fluent in English (spoken and written); Afrikaans an advantage given the local client base.
  • Own reliable transport to and from work.
  • Valid driver's license (Code B minimum) and clean criminal record.
  • Willingness to undergo a background/reference check as part of the hiring process.
  • Comfortable working at heights, outdoors, and in confined or varied site conditions; able to lift and carry equipment (ladders, tools, cabling reels).
  • Own smartphone for job card updates, network control platform access, and standby contactability.
  • A+, N+, or MikroTik MTCNA studies/certification — advantageous.
  • Working at Heights / Fall Arrest certification — advantageous.

Beneficial (Not Required, But a Plus)

  • Exposure to an ISP/WISP environment or FTTH/GPON installations.
  • Familiarity with vendor equipment such as Ubiquiti, MikroTik, Cambium, or Cudy.
  • Interest in fusion splicing and structured cabling standards (e.g. TIA/EIA-568).
  • First Aid Level 1 certification.
  • Basic knowledge of backup power systems (UPS, inverters, solar).

Personal Attributes

Eager to learn, reliable, adaptable, detail-oriented, and customer-focused. Physically fit and comfortable working at heights and in varied site conditions. Works well under supervision and as part of a team, with a calm, problem-solving attitude.

What We Offer

  • Tools, PPE, and safety equipment provided.
  • Company vehicle for site work.
  • Cell phone/data allowance to support on-call duties and network control platform access.
  • Standby/overtime allowance for after-hours callouts.
  • Funded training and certification support (e.g. MikroTik, CCNA, Working at Heights) as you grow into the role.
  • Hands-on mentorship from senior technicians and a clear growth path within UGN as the network expands.

To Apply

Send your CV and certified copies of certificates to finance@ugnt.co.za & schalk@ugnt.co.za with the subject line: "Junior ICT Technician Application – [Your Name]", or use the Apply Now button above.

Don't see a role that fits? We're always open to hearing from talented people. Send us your CV and a short motivation and we'll keep your details on file for future opportunities.